“You can tell whether a man is clever by his answers.
You can tell whether a man is wise by his questions.”
–Naguib Mahfouz (Nobel Prize Winner)

Giving feedback can be difficult, and people don’t like to give it, let alone receive it! Providing feedback through telling is easy, but not very effective. You have probably said something like “this report needs to be improved”, and that is the end of the conversation. The individual you have spoken to has walked away none the wiser on what needs to be improved, and how to go about it.

Leading an individual to higher levels of performance can be achieved through asking questions, instead of telling people to do something better. Questioning engages an individual in critical thinking, enabling them to self evaluate their own performance, and determine for themselves what needs to be improved and how to do it.

Benjamin Bloom developed levels of questions that can be used to guide performance conversation with your team. Sign up below to receive the question guide template by email, and let us know how we can help you further to lead your team to high performance.

Also, check out SBI model to plan and structure the conversations with your team.


Is Rework a challenge for your team? Check out our Reduce Rework for Your Engineering Team video course.

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