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Having Difficult Conversations – the SBI Model

by admin | Jan 30, 2016 | Reduce Rework for Your Engineering Team, Training Courses

Doesn’t it frustrate you when people continually come to meetings late?! Even if it is 15 minutes, there are consequences for everyone involved. You will need to go through material again that has already been covered, or if you don’t go back over the material again,...

Having Difficult Conversations – Don’t tell, ask questions

by admin | Jan 15, 2016 | Reduce Rework for Your Engineering Team, Training Courses

“You can tell whether a man is clever by his answers. You can tell whether a man is wise by his questions.” –Naguib Mahfouz (Nobel Prize Winner) Giving feedback can be difficult, and people don’t like to give it, let alone receive it! Providing feedback through...
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