by Ross | Jan 29, 2014 | Uncategorized
Imagine for a moment one of your staff members (any one will do…). You allocate them a task, and in your mind you have a certain expectation of what the end result will you look like. Lets say you have asked them to write a brief research report on new...
by Ross | Jan 21, 2014 | Uncategorized
You have probably all worked with someone who talks a lot…and I don’t just mean that they are a good communicator, I mean they are someone who is continually talking for no apparent purpose! In my last blog post I gave just a few tips for the...
by Ross | Jan 14, 2014 | Uncategorized
Lets revisit these two employees that I introduced in the last post – one who likes to think things through before they speak, and the other who talks a lot as a way of activating their thinking. When these two people problem solve together conflict can arise....
by Ross | Dec 5, 2013 | Uncategorized
Too often conflict arises in the workplace (and at home!) because of miscommunication, or more specifically, a lack of understanding of the other persons, and our own, communication style. It is not just the lack of understanding between people, it is also...
by Ross | Nov 26, 2013 | Uncategorized
Monday 2nd December (session 1) & Monday 9th December (session 2) Ponderosa House,10c Ponderosa Pde, Warriewood Download PDF for more details
