Blog
Do your staff ask questions?
I do a lot of work with people helping them to ask better questions. It may seem like such a simple thing...why on earth do people need help asking questions? The reality is that most people do not do it well, and it is a bit of an art-form to get it right. But as I...
Situational Leadership Theory in Practice – Pt 1
The last post looked at the Situational Leadership Theory, which advocates for adapating your style depending on the person's level of competence and commitment to the given task. If the person you are giving a task to has: 1. Low Competency and Low Commitment - a...
Adapting your leadership style – Situational Leadership Theory
Over the last couple of months we have covered a lot of ground regarding why good communication matters at work, and how it can lead to a more efficient and productive team, and therefor improve your business. Last month, we uncovered an issue that could lead to a...
Develop and improve your presentation skills to achieve greater success
Click here for training schedule details - Sydney Northern Beaches Presentation Skills Training
Roles and Responsibilities – impact on team performance
I had an interesting conversation this week...this person is a relatively new manager of a group of five people, and is currently receiving a bit of push back from a couple of his employees. The push back they are getting is seemingly innocuous in that they are...
Engage your staff through better communication
Last post we talked about the cost of poor communication. We saw that miscommunication can very easily lead to low efficiency, tension and can certainly dis-engage staff (and you!). But how do we actually help everyone to communicate more effectively, and thus create...
Why good communication matters
Imagine for a moment one of your staff members (any one will do...). You allocate them a task, and in your mind you have a certain expectation of what the end result will you look like. Lets say you have asked them to write a brief research report on new sustainable...
Transforming conflict into complementary communication – part 3
You have probably all worked with someone who talks a lot...and I don't just mean that they are a good communicator, I mean they are someone who is continually talking for no apparent purpose! In my last blog post I gave just a few tips for the 'thinker' to help them...
Transforming conflict into complimentary communication – part 2
Lets revisit these two employees that I introduced in the last post - one who likes to think things through before they speak, and the other who talks a lot as a way of activating their thinking. When these two people problem solve together conflict can arise. The...
Transforming conflict into complimentary communication – part 1
Too often conflict arises in the workplace (and at home!) because of miscommunication, or more specifically, a lack of understanding of the other persons, and our own, communication style. It is not just the lack of understanding between people, it is also people's...