by Ross | Jan 14, 2014 | Uncategorized
Lets revisit these two employees that I introduced in the last post – one who likes to think things through before they speak, and the other who talks a lot as a way of activating their thinking. When these two people problem solve together conflict can arise....
by Ross | Dec 5, 2013 | Uncategorized
Too often conflict arises in the workplace (and at home!) because of miscommunication, or more specifically, a lack of understanding of the other persons, and our own, communication style. It is not just the lack of understanding between people, it is also...
by Ross | Nov 14, 2013 | News
One of the things I love about facilitating DiSC training sessions with a team is seeing those light bulbs go off, or when people chuckle to themselves when they recognise their own behaviour. Now DiSC is a pretty simple tool and this is actually one of the reasons I...