Blog
Influencing versus Manipulation
I love to ask people the question, what do you think is the difference between to Influence someone and to manipulate them? Many people are confused by the difference and think that influencing others is really just another word for manipulation. But there are some...
Changing Habits – Improving your Personal Efficiency
Changing habits is hard work! When it comes to improving our personal efficiency, we usually need some kind of motivator to make it happen. Trying harder, or just doing it, rarely works. It may work for a short while, but very quickly we find ourselves slipping back...
A Dynamic and Effective Team?
Imagine if your team was Dynamic and Effective. How would that change things for you? Do you wish your team was Dynamic and Effective? Is your first thought in response... “I have no idea how to achieve that or what it means for me and my team" Here are two steps to...
Slow down your decision making in order to speed up!
How often do you feel frustrated when team or organisational decision-making takes forever, with multiple people getting involved, and excessive collaboration? And at the end of it all, no one is willing to make a decision! These are problems many of us have faced but...
Simple strategies to reduce rework
Have you ever had that feeling that someone is not listening to you? Instead, they are just waiting for their turn to speak? It’s not an easy thing to notice if you are the one NOT listening well! You can identify someone who is not listening through their lack of...
Are you getting frustrated by slow team decision making? Or NO team decision making?
Ever had that experience where you think someone else is completing a piece of work, when in fact they are not, only for you to discover later that it was meant to be YOU completing the work? And what about the office gossiping about that one person who no one seems...
Team member telling you they are too busy? Confused?
Have you ever had that experience where you feel incredibly busy, but when you look around the office it seems like no one else is working as hard? Or perhaps worse, when you are the team leader and your team members tell you they could not possibly take on any more...
Tuckman’s stages of Team Development – an Overview
Most of us have been involved with teams in the workplace. It seems like a fairly natural way to do work. Everyone dreams of being a part of great team. If I ask you to imagine what a great team looks like, you will probably come up with a list of phrases including;...
Have you just started a team, or about to?
Ever had that experience where your expectations for the team does not align with reality? Do you have a team that has descended into conflict and you are not sure how to improve it? Or is your team just not delivering what you need it to? If these problems sound...
Case Study on defining value
Last week I spent some time with a Australian government department in Canberra. Part of our discussion focused on how they define value. Interestingly, one of the biggest challenges for them was figuring out who their customer was. What really resonated for them was...